IELTS Reading Test 3

1. (1)Hotel managers need to know what would encourage good staff to remain.
   

1. (2) The actions of managers may make staff feel they shouldn't move to a different employer.
   

1. (3) Little is done in the hospitality industry to help workers improve their skills.

1. (4) Staff are less likely to change jobs if cooperation is encouraged.

1. (5) Dissatisfaction with pay is not the only reason why hospitality workers change jobs.

(6) One reason for high staff turnover in the hospitality industry is poor morale.

(7) Research has shown that staff have a tendency to dislike their workplace.

(8) An improvement in working conditions and job security makes staff satisfied with their jobs.

(9) Staff should be allowed to choose when they take breaks during the working day.