Understanding Amazon Communication Guidelines

Click "Messages" on the upper right corner of the page

Click the name of the customer on the manage order page

use the search tab and put their email address

there is no way to contact a customer via seller central

shipping confirmation

brand information

Unsubscribe/opt out option

order confirmation

TRUE

FALSE

ask customer to update a product review

Ask customer to send another review

ask customer to for removal of a review

ask customer to update seller feedback

more sales

word of mouth referrals

no more negative feedback

positive seller rating

resolve an order fulfillment issue

to send an invoice

to request for additional information to complete and order

to ask a return-related question

to ask if they want a discount coupon

free or discounted products

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Emojis