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COMS240 Exam 2 Review

Authored by Asha Thomas

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COMS240 Exam 2 Review
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38 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Choosing what to listen to when it is relevant to you and ignore what isn’t relevant is called:

Prejudgement

Selective Listening

Defensive Listening

Mindless Listening

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Making simple, but untrue generalizations is an example of which barrier to effective communication?

Bypassing

Fact-Inference Confusion

Allness

Trespassing

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these is not a process leadership behavior?

Giving everyone the opportunity to talk.

Resolving Conflicts

Praising group members for a job well done

Coordinating ideas during discussion

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Miscommunications can make people believe that they have a disagreement (conflict), but there really isn't a conflict at all. This is called:

Ego Conflict

Difficult Conflict

Simple Conflict

Pseudo-Conflict

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which conflict management style encourages everybody working together to find a solution?

Collaborating

Avoidance

Compromising

Accommodating

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the term for the nonverbal signal of the use of smell?

Haptics

Olfactics

Proxemics

Chronemics

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the term for the nonverbal signal of the use of touch?

Haptics

Olfactics

Artifacts

Kinesics

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