FRONTOFFICE_FOSNCII
Authored by BRYAN SARMIENTO
Other
University
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40 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the main role of the front office department in a hotel?
Handle housekeeping
Manage finances
Directly interact with guests upon arrival
Prepare food
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following is NOT part of the Front Office Department?
Reception
Housekeeping
Concierge
Reservation
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which department is considered revenue-generating in a hotel?
Housekeeping
Engineering
Rooms Division
Security
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is used to avoid confusion in spelling names?
Reservation system
Phonetic Alphabet
Room key
Guest folio
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the function of a Concierge?
Clean rooms
Manage finances
Assist guests with personal services and inquiries
Prepare food
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
The guest cycle starts with:
Check-in
Reservation
Check-out
Billing
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A Duplex Room refers to:
A single room
A suite with kitchen
A two-level suite
A room with balcony
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