Email Etiquette Review

What is email etiquette?

What are the "PERC"s of practicing proper email etiquette?

(a)  

Please identify which PERC matches the following the most accurately: You want to come across as someone who knows what they are talking about.

Please identify which PERC matches the following the most accurately: Writing emails that are clear and eloquent will increase the effectiveness of your communication.

Please identify which PERC matches the following the most accurately: If you are writing an email, you are often making a request. You want your audience to respect you as a person.

Please identify which PERC matches the following the most accurately: An element of basic humanity is being kind to others. Angry, hateful email is counterintuitive to that.

When emailing a friend or a family member your tone & style will be completely different than when emailing a boss, a parent, or a teacher.

What sort of tone will you use with a friend?

(a)  

When emailing a friend or a family member your tone & style will be completely different than when emailing a boss, a parent, or a teacher.

What sort of tone will you use with a teacher?

(a)  

When emailing a friend or a family member your tone & style will be completely different than when emailing a boss, a parent, or a teacher.

What sort of tone will you use with a parent other than your own?

(a)  

If you have to write something that is on the negative side - a complaint or a request, a flattery sandwich approach is best.

Please choose the answer that represents the flattery sandwich approach.