LSC 1103 -Professional Report Revision

• Identify report types from scenarios

• Practice writing titles, introductions, findings & analysis, and conclusion and recommendations paragraphs

• Review key report structure and language

​Purpose: to make the best choice based on criteria

• Keywords: compare, evaluate, choose the best, assess, most suitable

• Clue in scenario: You are given options, and your job is to choose one or more based on data.

Examples:

• Evaluate which student club should get funding.

• Assess which library location should stay open longer.

​Purpose: Identify a problem and recommend solutions

• Keywords: improve, solve, address, reduce, fix, problem, issue

• Clue in scenario: You are given a problem, and your job is to recommend ways to fix it.

Examples:

• Propose ways to reduce student lateness to morning classes.

• Suggest solutions to improve cafeteria food quality.

• Who=factory workers

• What=use of new materials 

• Where=in the plastic factory

• When=2019

• Why=to analyse

• How=using data collection methods 

• Report type

• Purpose (Why?)

• Whatever is available in the scenario from the five Ws

• and the H

​Include:

The word count for report titles is usually 10-20 words.

All words in the report title should begin with a capital letter except:

- short prepositions (in, at, by, etc.)

- short connecting words (and, if, or, etc.)

- articles (a, an, the)

The first word in the report title must always begin with a capital letter

•      Purpose

•      Who requested it

•     Summary of what is included in the report.
  

​Evaluation Report

The purpose of this report is to choose two branches of the Professional Cleaning Services company to improve. The marketing manager requested this report, and the report will compare employees' preferences based on their survey results and the lowest cost for each improvement. So, we will consider the employees' preferences and the low-cost options.

​ In our research, we conducted a survey of 75 employees to find out their ideas to improve the company cafeteria. The results of our survey reveal that the most popular suggestion is the fresh juice and smoothy bar. 36% of employees recommended this. In addition, 24% of staff would like a new sushi bar, and another 21% suggested new tables and chairs. (See chart 1)

​We also analysed the cost of each suggested upgrade. The results of this cost analysis show that the most expensive upgrade would be a new sushi bar. This would cost 120,000 AED. Additionally, a fresh juice and smoothy bar would cost exactly 100,000 AED. Finally, new tables and chairs would cost a total of 90,000 AED. (See chart 2)

​

​Conclusion and Recommendations

In conclusion, this report has identified several suggestions to improve the company cafeteria,as well as the costs of making these improvements. Based on these research findings, we would make the following recommendations. 1. The company should certainly set up a new fresh juice and smoothie bar because this was the most popular employee suggestion, and the cost also fits our budget. 2. The cost of a sushi bar does not fit our budget. Therefore, the company should purchase new tables and chairs for the cafeteria instead.

All the best!!!