expressing feelings

MSCS SH - 2020/2021

• Confidence : you believe in your ability to handle a situation

• Clear : the message you have is clear and easy to understand (our feelings, what causes us to feel that way and our hope for the future)

• Controlled : you deliver information in a calm and controlled manner 

By being assertive we should always respect the thoughts, feelings and beliefs of other people 

Assertiveness can help you express yourself effectively and stand up for your poin of view, while also respecting the rights and beliefs of others

• Listening to the views of others and responding appropriately, whether in agreement with those views or not

• Being open in expressing wishes, thoughts and feelings and encouraging others to do likewise

• Accepting responsibilities and being able to delegate to others

• Regularly expressing appreciation of others for what they have done or are doing 

• Being able to admit to mistake and apologise

• Maintaining self-control

• Behaving as an equal to others