
AIDET
Presentation
•
Professional Development
•
Professional Development
•
Easy
AL AHLI MEDICAL
Used 2+ times
FREE Resource
7 Slides • 6 Questions
1
EFFECTIVE
FRONTLINER
COMMUNICATION
By JHESSIE L. ABELLA
2
What is mean by
Effective
Communication?
Some text here about the topic of discussion
3
Open Ended
Write some words that describe EFFECTIVE COMMUNICATION.
4
Effective communication is defined as communication between two or more persons in which the intended message is − properly encoded. delivered through appropriate channel. received. properly decoded and understood by the recipient(s)
Effective Communication
5
Fill in the Blanks
Type answer...
6
Impact of Effective Communication
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Improved Patient-Provider Interactions
Improved Patient Satisfaction
Decrease Patient Complaints & Readmissions
Improve Internal Teamwork & Collaboration
8
9
Open Ended
What were the patient's feelings in this scenario?
What could the nurse in the video have done differently?
10
Multiple Select
It is estimated that the cost of poor communication to the NHS is over £1bn per year, and can lead to poor adherence to medication regimens, repeat visits to clinics, disputes and ultimately litigation (McDonald, 2016). Effective communication can:
Enhance the patient experience
Reduce complaints
Increase nurses’ self-confidence, professional standing, career prospects and job satisfaction and reduce stress.
11
To be a successful healthcare provider, clinical nurse or nurse leader, you need exceptional communication skills—and you need to be able to use them during high-stress situations.
A report by the Joint Commission found that poor communication in healthcare during patient transfers contributed to 80% of serious medical errors.
For nurses, good communication in healthcare means approaching every patient interaction with the intention to understand the patient’s concerns, experiences, and opinions.
12
Poll
Are you familiar with AIDET TECHNIQUE?
13
Draw
Rarely utilizes the AIDET principle to communicate with others, with a focus on clients and their families
EFFECTIVE
FRONTLINER
COMMUNICATION
By JHESSIE L. ABELLA
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