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AIDET

AIDET

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Professional Development

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Professional Development

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AL AHLI MEDICAL

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7 Slides • 6 Questions

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EFFECTIVE
FRONTLINER

COMMUNICATION​

By JHESSIE L. ABELLA

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What is mean by
Effective
Communication?

Some text here about the topic of discussion

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Open Ended

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Write some words that describe EFFECTIVE COMMUNICATION.

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Effective communication is defined as communication between two or more persons in which the intended message is − properly encoded. delivered through appropriate channel.  received.  properly decoded and understood by the recipient(s)

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Effective Communication

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Fill in the Blanks

Effective communication is defined as communication between two or more persons in which the intended message is − properly -----. delivered through appropriate channel. received. properly -----and understood by the recipient(s)



Type answer...

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Impact of Effective Communication

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​​Improved Patient-Provider Interactions

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Improved Patient Satisfaction

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Decrease Patient Complaints & Readmissions

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​​Improve Internal Teamwork & Collaboration

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Open Ended

What were the patient's feelings in this scenario?

What could the nurse in the video have done differently?

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Multiple Select

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It is estimated that the cost of poor communication to the NHS is over £1bn per year, and can lead to poor adherence to medication regimens, repeat visits to clinics, disputes and ultimately litigation (McDonald, 2016). Effective communication can:

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Enhance the patient experience

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Reduce complaints

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Increase nurses’ self-confidence, professional standing, career prospects and job satisfaction and reduce stress.

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​To be a successful healthcare provider, clinical nurse or nurse leader, you need exceptional communication skills—and you need to be able to use them during high-stress situations.

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​A report by the Joint Commission found that poor communication in healthcare during patient transfers contributed to 80% of serious medical errors.

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​For nurses, good communication in healthcare means approaching every patient interaction with the intention to understand the patient’s concerns, experiences, and opinions.

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12

Poll

Are you familiar with AIDET TECHNIQUE?

13

Draw

Rarely utilizes the AIDET principle to communicate with others, with a focus on clients and their families

pattern-tertiary
EFFECTIVE
FRONTLINER

COMMUNICATION​

By JHESSIE L. ABELLA

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