

Is Yours a Learning Organization?
Presentation
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Business
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University
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Practice Problem
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Hard
Paris Paris
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6 Slides • 5 Questions
1
Is Yours a Learning Organization?
by David A. Garvin, Amy C. Edmondson, Francesca Gino (2008)

2
Employees at learning organisation are
skilled: at creating, acquiring, and transferring knowledge.
in order to: cultivate tolerance, foster open discussion, and think holistically and systemically
3
Multiple Choice
Should a strong learning organisation fear unpredictability?
Yes
No
Depends
4
The three building blocks of the learning organization.
A supportive learning environment.
Concrete learning processes and practices.
Leadership that reinforces learning.
5
Multiple Select
B1: What are the four characteristics of an environment that supports learning?
Psychological safety
Appreciation of differences
Openess to new ideas
Time for reflection
Collaboration with academia
6
Supportive learning environments allow time for a pause in the action and encourage thoughtful review of the organization’s processes.
B1
7
B2: Learning processes involve the generation, collection, interpretation, and dissemination of information
experimentation to develop and test new products and services
intelligence gathering to keep track of competitive, customer, and technological trends
disciplined analysis and interpretation to identify and solve problems
education and training to develop both new and established employees
8
Multiple Select
B2:How can knowledge reach its maximum impact?
Focus on internal knowledge
Focus on external knowledge
Knowledge sharing in a systematic and well defined manner
Knowledge moves vertically in an organisation
All of the above
9
Multiple Choice
B2: AAR After Action Review is framed by these questions:
What did we set out to do? What actually happened? Why did it happen? What do we do next time?
What organisations use this process?
Military Organisations
Corporate Organisations
Both
None of the above
10
When leaders demonstrate a willingness to entertain alternative points of view, employees feel emboldened to offer new ideas.
B3: Leadership that reinforces learning
11
Multiple Select
According to this article, managers who seek to cultivate learning in organisations should:
Treat the organisation as a unified unit
Treat each unit and department independently.
Compare their scores with competitors
Treat learning as a multidimensional process
Focus on intergrating best practices form competitors
Is Yours a Learning Organization?
by David A. Garvin, Amy C. Edmondson, Francesca Gino (2008)

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