BFL in the context of intercultural communication

How do you feel when someone makes the following statement:

"People in my country are much friendlier than people in your country"?

1. Identify the ethnocentric attitudes in the following sentences. Give your comments. 

Ethnocentric statement:

Mentonia has produced the world's greatest literature.

Revised statement:

Mentonia has many writers who have produced well-known works of literature.

Here are some of the more common idioms that express understanding or inability to understand. 

^{You are the editor-in-chief. You want to keep both Sakiko and Edmundo because they are both excellent editors. How can you help them resolve their conflict? With a partner, talk about a possible solution. Write out a plan of action that will help the two employees resolve their differences. Think about the following questions:}

_{1) Why are Sakiko and Edmundo having problems with each other? What specific behaviors are causing the misunderstandings?}

_{2) What small things can they do to work together better on a daily basis?}