

Lead Workplace Communication
Presentation
•
Computers
•
11th Grade
•
Hard
Michelle Carlos
Used 4+ times
FREE Resource
11 Slides • 0 Questions
1
Lead Workplace Communication
By: Michelle Basa-Carlos

2
Objectives
Communicate information about workplace
process.
Lead workplace discussions.
Identify
and communicate issues arising in the workplace.
3
Advantages and Disadvantages of Workplace Communication
4
Advantages
Work productivity
Increase employee job satisfaction
Positive effect on absenteeism and turn over
5
Disadvantages
Snowball effect (quiting)
Worker burnout
Information overload
6
Miscommunication
7
Transmission Model
Message from one person to another
Receivers feedback
One person express his own feelings
Can be distracted by other stimuli, emotions, complexity of communication
8
Improving Communication Skills
Show respect and appreciation
Listen attentively
Asking questions
Make eye contact
Pay attention to body language
Get rid of conversation spillers
Be brief but specific
9
Improving Communication Skills
Put away devices
Validate others thoughts and feelings
Never talk over people
Watch your tone
Smile and have a positive attitude
10
11
Lead Workplace Communication
By: Michelle Basa-Carlos

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