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Appointment Booking Scenarios

Appointment Booking Scenarios

Assessment

Interactive Video

•

Arts, Performing Arts

•

5th - 7th Grade

•

Practice Problem

•

Hard

Created by

Emma Peterson

FREE Resource

In this video, a woman is trying to book a hair salon appointment over the phone. She initially inquires about availability on Thursday and Friday evenings, but both are fully booked. She expresses a need to have her hair done by Sunday. The conversation concludes with her booking an appointment for Saturday morning, which is available. The video demonstrates a typical phone conversation for scheduling an appointment, highlighting the importance of flexibility and planning.

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the woman want to do at the beginning of the conversation?

Inquire about prices

Make a reservation

Cancel an appointment

Ask for directions

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which day does the woman first ask about for an appointment?

Wednesday

Friday

Monday

Thursday

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is the woman unable to book an appointment on Thursday night?

She prefers a different day

The slots are fully booked

She has another appointment

The salon is closed

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the woman's preference for the appointment day after Thursday and Friday are unavailable?

Saturday morning

Sunday afternoon

Monday evening

Tuesday morning

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When does the woman finally book her appointment?

Thursday night

Friday evening

Sunday afternoon

Saturday morning

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