Hospitality and Tourism Multiple Choice Questions
Authored by Rizki Fauzi
Business
Professional Development
Used 2+ times
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30 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Hospitality means ...
Selling travel packages
Providing friendly and caring service
Building hotels
Organizing tours
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT a hospitality principle?
Respect
Empathy
Hostility
Responsiveness
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In tourism, a 'guest experience' refers to ...
How guests feel about their trip
The hotel architecture
The price of a ticket
Tourist regulations
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cross-cultural communication means ...
Speaking only in English
Interacting with people from different cultures
Avoiding foreigners
Studying geography
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A tour guide's main function is to ...
Drive the bus
Entertain and inform tourists
Cook meals
Manage hotel booking
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step in hospitality sequence?
Farewell
Greeting and welcoming
Handling complaints
Providing bills
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which phrase best fits cross-cultural communication?
'When in Rome, do as the Romans do.'
'Ignore local customs.'
'Speak only your own language.'
'Avoid small talks.'
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