Consumer Behavior Quiz

Any individual who purchases goods and services from the market for his/her end-use is called a..................

The buying process starts when the buyer recognizes a _____

If performance meets consumer expectations, the consumer is _________.

Second stage in the Consumer Decision Making model is ______

The customer or consumer is __________when actual performance exceeds the expected performance of the product.

Parents buy toys or gifts for their children. This act is considered as _______ in the buying process.

When goods and services are purchased for use in the production or assembling of products that are sold and supplied to others is known as ______

_____________is displayed by a person while buying milk.

___________is the study of how individuals, groups, and organizations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants.

_______ involves no decision making at all.