sales
Authored by syam lal 12345
Professional Development
Professional Development
Used 1+ times
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7 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A customer says, “I don’t watch much TV, so I don’t need high-end features.” The best response is...
Agree and sell the cheapest model immediately
Show them an affordable TV with essential features but good picture quality
Convince them to buy the most expensive mode
Tell them they might regret buying a cheaper TV
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A customer is worried about TV durability. What’s the best way to reassure them?
Talk about brand reliability, build quality, and warranty
Avoid the topic
Say “All TVs last long” without proof
Suggest they buy an extended warranty without explaining the product
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If a customer says, “I saw a lower price online,” you should:
Ignore the comment
Tell them to buy online instead
Explain in-store benefits like demo, immediate delivery, installation, and after-sales support
Argue that online products are fake
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A customer comes in asking for “the latest model.” What’s your first step?
Show the most expensive TV
Show last year’s stock
Give them the brochure
Ask questions to know their usage needs
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which selling technique works best for a family with kids?
Focus on sports picture quality
Highlight parental controls, easy UI, and durability
Talk only about gaming performance
Show the cheapest model
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The “feel–felt–found” method in sales is used to
Handle objections
Compare prices
Upsell accessories
Close the sale quickly
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the key advantage and benifits of TCL's Bionic color optimization Technology ?
Reduced power consumption and faster refresh rate
color naturelness, Brightness enhancement,and improved color performance
Enhanced audio quality and Sound clarity
Increased screen resolution and reduced motion blur
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