Aegis De-escalation
Authored by Erin Schmitt
Professional Development
Professional Development
Used 8+ times
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35 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following best describes a non judgmental approach?
The requirement to judge another person.
Fixating on a person's behavior.
The ability to separate a person from their behaviors.
None of the above.
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Applied Empathy is...
staying out of judgment.
taking another person's perspective.
recognizing emotion.
communicating all of this recognition.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The Aegis approach addresses the __________ and not the ___________.
horse; jockey
meat; potatoes
nurse; patient
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Aegis defines rapport as a connected state of being between two or more people. This connected state includes some level of trust and is achieved through
being best friends
being in a place of authority
applied empathy
applying force to create trust
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Step 1 of the Crisis 2-Step is:
Earn Money
Earn Rapport
Earn Points
Use that Rapport
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Step 2 of the Crisis 2-Step is:
Earn Rapport
Use that Rapport
Use the Money
Do the 2- step.
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
The ABCs of Escalating Behavior are:
Spark, O2, fuel
Activating Event
Belief
Consequential Emotion
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