Review week 3
Authored by Michelle Greatness
English
Professional Development
Used 2+ times
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13 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where Do you go in MMB to check the billing
Action
Job hist
Dispatch
A/R
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where do you click in Chudly to sent the reset password email for ADC?
ADC admin portal
ADC
reset email
letter
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What authority level would you use when adding a new contact that DOES NOT have a personal PIC?
7
0
11
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the customer locked the Pulse account due to many attempts. Can I unlock that?
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How do you access an account in MMB to leave an incident?
F5
CTR+F5
F3
F1
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All ADT Customers have Pulse automatically added with their security systems.
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which program do we use to help with Pulse issues?
Alarm.com
Pulse troubleshooting
Myadt.com
Pulse admin
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