Chapter 1 - Intro to Operations Management
Authored by JOHN ROQUERO
Education
University
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. What is the primary responsibility of operations in an organization?
Marketing the goods and services
Producing goods and/or providing services
Securing financial resources
Conducting employee training
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT one of the three basic functions of business organizations?
Finance
Operations
Marketing
Research and Development
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which business function is responsible for securing financial resources and budgeting?
Operations
Finance
Marketing
Human Resources
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does the production of goods differ from the delivery of services?
Goods are tangible, while services are intangible
Services do not require labor, while goods do
Goods are always more expensive than services
There is no difference between them
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is operations management?
The process of hiring employees for business functions
Managing systems that create goods and/or provide services
The strategic selling of goods and services
The study of financial investments
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What factor makes service operations more variable than manufacturing operations?
Higher degree of customer contact
Use of technology in production
Standardized processes
Large inventories
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following best describes a supply chain?
The marketing strategies used to promote products
The financial resources needed for operations
The sequence of organizations, facilities, and activities involved in producing and delivering a product/service
The network of employees working in a single organization
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