BMW Recap
Authored by anapaula abreu
Instructional Technology
Professional Development
Used 13+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If you want to unlock a users windows account. What application do you use?
PITA
PRIMA
AD
B2B portal
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Where can you check what groups the user belongs to?
Member of in AD
WASS
PITA "account initialization"
WUSS
3.
OPEN ENDED QUESTION
3 mins • 1 pt
What applications can you use to check hardware devices name?
Evaluate responses using AI:
OFF
4.
FILL IN THE BLANKS QUESTION
2 mins • 1 pt
What option do you select in WASS to search for a computer?
(a)
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which application do users use to install software?
PRIMA
PITA
Create ticket
WUSS
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
If the desired application is not available under "Software", what can users do?
Open a Blueprint request
Instruct user to contact local IT
Create a ticket to 2nd lvl
Install in PRIMA
7.
OPEN ENDED QUESTION
3 mins • 1 pt
What can PRIMA be use for?
Evaluate responses using AI:
OFF
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