3rd Form Troubleshooting Exercise

• a. Checking all cable connections

b. Restarting the computer

c. Replacing the CPU immediately

• d. Running a virus scan

• a. The battery is loose, dead, or needs replacing

• b. The laptop’s cooling fan isn’t working

• c. The keyboard is unplugged

• d. The operating system is corrupted

• a. The printer driver needs updating

• b. The protective plastic film on the cartridges wasn’t removed

• c. The printer’s monitor is off

• d. The USB cable is missing

• a. If the cable is securely connected

• b. If the computer is running a virus scan

• c. If the monitor’s resolution is correct

• d. If the keyboard is functioning

• a. Install an additional hard drive

• b. Ensure the cooling system is sufficient

• c. Turn off the monitor periodically

• d. Install anti-virus software

• a. Clean the hard disk of unwanted files

• b. Install a new operating system

• c. Uninstall all applications

• d. Disconnect from the internet

a. Check the connection between the monitor and the computer

b. Restart your computer

c. Call a technician immediately

A fun game to play during free time

The process used to fix a problem

It is a fight between 2 computers

All of the above

Do nothing

Shake your mouse

Press and hold the Power button for 5-10 seconds to force the computer to shut down.

Call the teacher

Check the volume level

Buy speakers

Use different headphones

Call the teacher