MPS IT
Authored by Drashti Nayak
Computers
11th Grade
Used 4+ times
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6 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
If your computer or an application suddenly stops working, what's the first step you should try to troubleshoot the issue?
Call the service desk immediately
Restart your computer or application
Reinstall the operating system
Ignore the problem and wait
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
When a webpage isn’t loading correctly, what should you do before reaching out to the service desk?
Clear your browsing history and cache
Close all tabs and restart your computer
Change your browser settings randomly
Call the service desk to report it immediately
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
If your computer’s Wi-Fi suddenly disconnects, what’s a quick step to try on your own?
Reset your computer’s date and time
Restart your router
Change your Wi-Fi password
Uninstall your network drivers
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What should you do if your computer is running slowly?
Close unused programs
Increase the screen resolution
Remove the monitor
Run a virus scan immediately
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
If you receive a suspicious email from an unknown sender, what should you do first?
Reply to the email to ask for more details
Open any attachments to see what’s inside
Mark it as spam or delete it
Forward it to all your colleagues as a warning
6.
MULTIPLE CHOICE QUESTION
20 sec • Ungraded
Rate MPS Service Desk Service
⭐ 5 stars! Like tech magic
😌 Decent – no “keyboard smash” moments
🕰️ Took a hot minute, but hey, it’s fixed
🍿 I’m still waiting…send snacks
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