Quiz Nearpod
Authored by U. Kiki
Business
3rd Grade
Used 4+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main purpose of Andrea’s phone call?
to complain about the delivery
To ask for a discount
To request an extension on the payment terms
To cancel the order
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What problem is Andrea facing?
Cash flow issues
Late delivery
Invoice error
Product quality issues
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How long does Andrea request to extend the payment terms to?
45 days
90 days
60 days
30 days
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why does Andrea promise that this won’t become the norm?
To show politeness and ease the request
Because this is a large order
The customer is always right
She wants to cancel the current order
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does Junko initially say about the extension?
She agrees immediately
She refuses
She is unsure due to regulations
She increases the payment terms
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What helps Junko agree to the payment extension?
Andrea promises to make future payments on time
Andrea is placing a new order
Junko receives permission from her boss
Andrea agrees to cancel the last order
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does Junko confirm the agreement?
By phone
By email
By fax
She does not confirm it
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