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12 Business Chapter 8-9 Revision

Authored by Dexter Lim

Business

12th Grade

Used 57+ times

12 Business Chapter 8-9 Revision
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28 questions

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1.

MATCH QUESTION

1 min • 5 pts

Match the following definitions

Change

a planned and structured approach that moves a business from its current state to a desired future state

Consultant

providers of expert knowledge in a

particular field to a business

Vision for Change

the function or practice in business to become different

Professional Services

a professional who provides expert advice in a

particular area to a business

Change Management

a desired or future state in which the organisation will be after a change has been implemented

2.

CATEGORIZE QUESTION

3 mins • 3 pts

Organize these business environments into the right categories

Groups:

(a) Internal Environment

,

(b) External Operating Environment

,

(c) External Macro Environment

Employees

Socio-economic

Environmental

Economic

Owners/ managers

Competitors

Organisational culture

Suppliers

Organisational structure

Political

Customers

Ethical

Technological

Legal

3.

LABELING QUESTION

1 min • 3 pts

Responding to technological change. Place these in order.

a
b
c

Change

Forces

Enables

4.

LABELING QUESTION

1 min • 3 pts

Place these in the correct order for vision for change

a
b
c

Vision for change

Strategic plan

Change

5.

CATEGORIZE QUESTION

3 mins • 2 pts

Organize these options into the right categories for consultants and professional services

Groups:

(a) Consultants

,

(b) Professional Services

complete a cost–benefit analysis to determine

opportunities for growth

identify ways to reduce costs

lawyers – experts on legal matters

find opportunities to differentiate a business from its competitors

examine a business’s processes to find

improvements that will assist future growth

accountants – experts on financial matters

determine strategies to regain market share

6.

MATCH QUESTION

1 min • 3 pts

Match the following for Lewin's Model of Change

Unfreeze

This step involves preparing all stakeholders to accept the change. In this stage the business needs to

communicate and prepare for the change

Refreeze

In this stage, the changes made are solidified and normalised within a business. The change becomes

permanent and stability is regained.

Change

In this stage, the actual change takes place. This is the implementation step and requires stakeholders to

embrace the change for it to be effective

7.

CATEGORIZE QUESTION

3 mins • 3 pts

Organize Lewin's Model for Change into the right categories

Groups:

(a) Unfreeze

,

(b) Change

,

(c) Refreeze

Determine the change

Involve all stakeholders

Celebrate the success

Sustain the change

Prepare for the change

Manage the change

Solidify the change

Implement the change

Communicate the change

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