MA_C1_Types of Information
Authored by Elaine Wu
Financial Education
Professional Development
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6 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Customer service center expenses
Non-financial information
Financial information
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Landline maintenance expenses
Non-financial information
Financial information
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Percentage of customer satisfaction
Non-financial information
Financial information
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Percentage of buying again
Non-financial information
Financial information
5.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
Choose the correct financial information
Number of clicking advertisement on Youtube
Percentage of labor cost over total cost
Number of hours to solve customer complain
Material cost
Consulting/professional cost
6.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
Choose the correct non-financial information
Attendance records for online training
Tax penalty
Number of hours to solve customer complain
Employee turnover rate
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