GE 5 QUIZ 3.2 (LETTERS & INTERVIEW)

To express gratitude for a previous communication

To make a formal introduction of oneself

To provide feedback on a product or service

To ask a question or elicit information from the recipient

A package, report, or other merchandise

A letter of resignation

A letter of recommendation

An inquiry letter

To place an order for goods or services

To recommend a colleague for a job

To inquire about job opportunities

In response to a claim or complaint

To capture the interest of the reader and include a call to action

To inquire about job opportunities

To complain about a product or service

To provide a detailed history of the company

Humorous and light-hearted

Casual and informal

Direct and tactful while stating dissatisfaction but with a professional tone

Aggressive and confrontational

A summary of the company's achievements

A list of complaints about the product

The model number, name of the product, quantity desired, and expected price

The sender's favorite color

complimentary close

A close friend

A previous employer or professor

A random stranger

A competitor in the job market

Notice of leaving the company and reason for leaving

A formal introduction of oneself

A detailed history of the employee's career

A list of complaints about the company