Training Summary
Authored by Pipe Moreno
Education
Professional Development
Used 1+ times
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9 questions
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1.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
What's the right term that defines the way we relate and engage with the customers?
(a)
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cuales son las partes del confirmation script?
Opening, Pitch and Confirmation
Opening, Pricing and Confirmation
Pitch, Opening and Confirmation
Pitch, Pricing and confirmation
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When making a transfer to a different department, which information should be provided to the other agent?
Contract ID
Contact ID
ME DORMI CUANDO LO EXPLICARON
Site ID
4.
DRAW QUESTION
3 mins • 1 pt
Draw the icon of the tool that could be used to create and cancel cases:
5.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
BA significa:
(a)
6.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
BE significa:
(a)
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can we offer a Protection plan in a rental equipment?
False
True
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