DA 24
Authored by Adhitya Selloaji
Professional Development
Professional Development
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40 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Berikut cara CRO memberikan pelayanan terbaik bagi customer kecuali
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Beberapa hal yang harus dihindari dalam menunjukkan sikap kepedulian CRO kepada pelanggan sebagai berikut, kecuali:
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Hal yang perlu dilakukan pertama kali CRO dalam menerima email Hotline / CMS / Daisy :
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Bagaimana cara melayani customer tipe HARMONI
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
CRO harus tanggap menyambut pelanggan, bagaimana cara menyambut pelanggan Daihatsu yang tepat sesuai SOP CRO
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Kunci CRO dalam menghadapi pelanggan komplain ialah sebagai berikut, kecuali
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Menepati janji kepada customer merupakan salah satu contoh interpersonal skill yaitu
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