Acknowledging Customers and Each Other
Authored by Teni Burningham
Professional Development
Professional Development
Used 3+ times
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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Per the Workday training, what % of communication is non-verbal?
80%
44%
93%
60%
2.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
it's not just what you say but
(a)
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does it mean to be situationally aware?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a Warm Handoff?
Ensure our Customers and fellow Associates have the right information, which sets your team up for success and leads to efficient execution.
Handing off a customer without a introduction of the new sales consultant or situation
The process of transferring a customer with minimal collaboration between sales consultants
The process of transferring a customer without any communication between sales consultants
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many seconds dose it take to from a first impression?
10000000 seconds
30 seconds
75 seconds
1 second
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the G stand for in GREAT?
Be Giraffe
Be
Be Genuine
Be Good
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the E stand for in GREAT?
Be Eager
Be Empathetic
Be Elastic
Be Excellent
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