CIS 136 CORE 2 REVIEW
Authored by Megan Harris
Computers
University
Used 3+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
What's you're favorite holiday?
other
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Boy is asked to go offsite to deal with a Windows 8.1 computer that is not working properly. He is unfamiliar with Windows 8.1, so he's having difficulty finding the solution to the problem. He finds himself becoming frustrated and angry at the computer. What should he NOT do?
Call his supervisor for help.
Continue to work on the problem
Walk away from the problem and come back later
Tell the user that he can't fix the computer and escalate the problem
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What's an Extended drive? (Click the 2 that apply)
Contains 1 or more logical drive
Can't be assigned a drive letter
a primary partition
A logical drive
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
If an application is hung and not responding to keypress events, but the computer is recognizing mouse clicks and movement, how do you instruct a customer to open the taskbar to terminate hung application.
press Ctrl+Alt+Delete keys and then use the mouse to left-click the Task Manager entry
use the mouse to left-click the Windows search box and type taskmgr.exe in the search box
press the Ctrl+Shift+Esc keys, and the Task Manager will be displayed
use the mouse to right-click the Taskbar and then left-click the Task Manager entry on the context menu.
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Your laptop's OEM recovery partition becomes corrupt, what can you do to restore it back to factory defaults?
Windows recovery drive on a flash drive you created
Do a clean installation
Download recovery media from the manufacturer's website
Do an in-place upgrade
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A supervisor wants to create a system repair disc for Windows 10.
Where would you navigate to in the Control Panel to create a system repair disc in Windows 10?
Administrative Tools
System Information
Recovery
Backup and Restore (Windows 7)
7.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
Best food category?
American
Italian
Mexican
Indian
Japanese
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