FSS Upgrades
Authored by Elena Roscanean
Business
Professional Development
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. As FSS WS you’ll be able to help the customer upgrading (Select all that apply):
From a FSS lower tier to a FSS higher one.
From a FSS tier to a WDS one.
All the options are correct.
From a WDS lower tier to a WDS higher one.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
As FSS WS you’ll be able to help the customer downgrading (Select all that apply):
From a WDS higher tier to a WDS lower one.
From a FSS higher tier to a FSS lower one.
From a WDS tier to a FSS one.
All the options are correct.
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
In which of the scenarios below will the customer need an upgrade. Select all that apply:
Customer has a Premium package, and he needs a 6-pages website.
Customer has a Standard package, and he needs an online shop.
Customer has an Ecommerce, and he needs us to upload his first 100 products.
Customer has a Standard package he needs to accept payments from customers when they book services/appointments on his website.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During the FSS Upgrade process, the VAT will be added at the final step of the Checkout.
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
After a FSS Downgrade, the customer is not entitled to receive any refund
True
False
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