511 Topic 3 Practice

A breakdown in trust and communication between health professionals and patients

A disagreement over opposite opinions

A matter or situation that is considered harmful or unpleasant

A clash with someone or something

Interpersonal relationships, information, interests, organizational structures and role, values and beliefs

Disagreements over a relative's care, seeing a loved one in pain or declining health, conflicting messages from staff

Communication breakdown, disagreements over treatment, parents 'micro-managing', unrealistic demands and/or expectations

Engaging in dialogue, engaging in coaching, identifying potential conflicts, education and training

To dominate and assert one's own interests

To oblige and accommodate the needs of others

To avoid conflict altogether

To find a compromise and integrate different perspectives

It prevents the root of the problem from being properly addressed and resolved

It minimizes escalating conflict by educating health workers

It helps identify potential conflicts and transform them into opportunities for growth

It addresses conflict and conflict management behavior to create a healthy work environment

To empower health workers to resolve conflict early and influence the work environment

To avoid conflict and maintain a peaceful work environment

To dominate and assert one's own interests in conflict situations

To minimize escalating conflict by educating health workers

Digital records of a patient's medical history, treatments, and test results

Remote healthcare services using video and audio technology

Secure channels for healthcare professionals to communicate

Systems that enable sharing of patient information between healthcare organizations

To provide secure messaging and email communication for healthcare professionals

To enable sharing of patient information between healthcare organizations

To remotely deliver healthcare services using video and audio technology

To track and monitor health-related data through mobile applications

Fast communication, document sharing, and HIPAA compliance

Centralized patient data, improved accuracy, and accessibility

Coordinated care, reduced errors, and enhanced patient outcomes

Empowers patients and enhances engagement

To provide remote healthcare services using video and audio technology

To enable sharing of patient information between healthcare organizations

To track and monitor health-related data through mobile applications

To share secure messages and emails between healthcare professionals

Digital records of a patient's medical history, treatments, and test results

Online platforms for patients to access their medical records and communicate with providers

Real-time video meetings for remote collaboration

Mobile applications for health-related purposes