Week 1 MMB Review
Authored by Michelle Greatness
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False: MMB is your main system for accessing all customer accounts.
True
False
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Other than Chudly going down, what are the TWO tasks that must be completed in MMB that cannot be done in Chudly?
Updating Emergency Contacts
Temporary Special Instructions
Creating Actions
Updating Permits
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If you are needing to access MMB while Chudly is working, what key would you press?
F5
CTRL+F5
CTRL+F3
F3
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Select the correct path for creating temporary special instructions for a customer.
Cust Site - Contacts
Cust Site - Agencies/Permits
Cust Site - General Dispatch
Cust Site - Site Note
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What will you use Action Hist tab for?
To alert your manager that something is wrong with the account
To complete a request that you cannot do
To update any information on a customer's account
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How long can you leave special instructions on a customer's account?
15 days
60 days
120 Days
31 Days
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If Chudly goes down, what system will you use to access customer accounts?
Chudly
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MMB
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