Salesforce Refresher Session Pre-test
Authored by Amanda A. Aoun
Instructional Technology
Professional Development
Used 2+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
On Chatter, I can tag anyone in the company to raise a comment or question about a specific order
True
False
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
In which section can you see all the delays the order may have faced?
1
2
3
4
Not visible in this image.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
There are two steps to changing the main LPOC of a site:
1- Creating the new contact.
2- Linking the contact to the site.
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
I should always have a workflow timeline task that is either on "In progress" or on "Action pending".
True
False
5.
DRAW QUESTION
3 mins • 1 pt
Mark the area you need to click to see the medium and technology of the service.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To add an early billing date, I need to go to the
Product order element
Product order
Product order item
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
The order owner can be the
Service Delivery Manager
Project Manager
Customer Success Manager
Sales Ops Manager
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