NRF Customer Service & Sales Chp. 5 Review
Authored by Aurella Green
Professional Development
Professional Development
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40 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 2 pts
To find the position that's right for you, it all starts with a ____________.
Job application
Job description
Job post
Job board
2.
MULTIPLE CHOICE QUESTION
1 min • 2 pts
A _____________ is a written statement about a specific job
Job description
Job post
Job application
Job board
3.
MULTIPLE CHOICE QUESTION
1 min • 2 pts
Types of entry-level retail positions are:
Cashier
Food Service
Delivery Driver
Loss Prevention
Front-End Manager
Sous Chef
Deli Supervisor
Comptroller
Administrator
Judge
Director
Dean
Program Manager
Executive Assistant
4.
MULTIPLE CHOICE QUESTION
1 min • 2 pts
. Which agency is responsible for implementing laws and regulations to protect employees?
The EEOC
The ADA
The FDIC
The FLSA
5.
MULTIPLE CHOICE QUESTION
1 min • 2 pts
What's the term for a very brief speech that you can use to sell yourself to people you meet?
A job post
A keynote speech
An elevator pitch
A sales presentation
6.
MULTIPLE CHOICE QUESTION
1 min • 2 pts
Your network is made up of people who can help you in our _______ _______.
Customer Service
Career Development
Cost Analysis
Cooking Classes
7.
MULTIPLE CHOICE QUESTION
1 min • 2 pts
The purpose of a network is to help you with _________.
Ordering
Opportunities
Optioins
Orating
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