Midterm assessment review
Authored by Robert Harris
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1st Grade
Used 9+ times
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18 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The courtesy hold sailings should be offered for cruises starting with ----- nights and above
5
2
We don't have a minimum amount of nights
7
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many days before the sailing date should the sailing have to be eligible for the courtesy hold?
14 days
60 days
35 days
9 days
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If a guest wants to add gratuities for the cruise they're taking, how much do we charge per person per day? *Take in consideration that they are sailing on a Junior Suite
$16.50
$14.50
$18.50
$20.25
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Does Royal Caribbean Hotels offer transfers from the hotel to the pier?
Yes, it's included
No, the guests needs to arrange their own transportation
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the tier codes that show up on the reservation system?
Pre-Gold –P
Gold - D
Platinum - L
Emerald - M
Diamond - N
Diamond Plus - L
Pinnacle Club - I
Next Cruise – ER
Pre-Gold – G
Gold - M
Platinum - D
Emerald - P
Diamond - N
Diamond Plus - DP
Pinnacle Club - C
Next Cruise – NC
Pre-Gold – R
Gold - G
Platinum - P
Emerald - M
Diamond - D
Diamond Plus - L
Pinnacle Club - I
Next Cruise – NC
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If I want to add the Emergency contact information, which tab am I going to select?
Booking Invoice
Special Services
Booking Contact
Guest Contact
7.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Which promotions do I have applied on my booking?
(a)
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