Subunit 5.7 Crisis management and contingency planning review

Which term describes the procedures, processes and policies set in place to help an organization handle a crisis if or when it arises.

Which of the following is not a factor that directly affects the effectiveness of crisis management?

Which of the following is most likely to be an unquantifiable risk for a publishing company?

One of the factors that affects the effectiveness of crisis management, about being open and honest with all stakeholders during a crisis. It is about disclosing the truth, such as the scale or severity of the crisis.

(a)  

Which term describes the management process of handling unexpected and unpredictable events that may threaten the normal operations or survival of a business organization?

Which of the following is not a factor affecting effective crisis management in the event of an earthquake, tsunami or other natural disaster?

One of the factors that affects the effectiveness of crisis management, about using a crisis management team to handle a crisis and ensure there is leadership and governance.

(a)  

One of the factors that affects the effectiveness of crisis management, about making prompt decisions and actions in order to return to the business to its normal operations as soon as possible.

(a)  

Which is a key step in contigeny planning?

Which is an example of an organizational crisis?