Unit 1 Session 1.6 hardware trouble shooting
Authored by Richard Love
Computers
1st Grade - University
Used 18+ times
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25 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Trouble shooting is the ability to analyse and solve issues within information systems.
True
False
2.
MULTIPLE SELECT QUESTION
1 min • 5 pts
Which of the following could be a potential reason for hardware faults? (Multiple answers)
Power surge
Poor maintenance
Accidental damage
Malware
Intentional damage
3.
MULTIPLE SELECT QUESTION
1 min • 5 pts
When investigating hardware faults in the workplace you should...(More than 1 correct answer).
Look for the most complex possible cause first.
Look for the simplest possible cause first.
Test the solutions you implement.
Record the time taken and costs arising from your fault finding.
Not record the steps you take to solve the problem as the problem will never occur again.
4.
MULTIPLE SELECT QUESTION
1 min • 5 pts
When documenting a fault which of the following should a technician record? (More than 1 correct answer).
Fault description
Time and date of the fault
Weather
Machine number
5.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Hardware trouble shooting involves fixing problems with the physical parts of a computer system.
True
False
6.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
This is a type of software that gives you detailed information about what error has occurred.
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Ping test
7.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
On start up this tests the memory, power, hardware and cooling systems. Beep codes are emitted if there is an error.
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Ping test
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