UDA Overview
Authored by Shaun Lewis
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18 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What does UDA stand for?
Urgently Dispatcher Automatic
Urgently Dispatch Assigned
Urgent Disaster Area
Urgently Disputed Argument
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is the radius our technology uses to signal service providers?
10-mile radius
35-mile radius
20-mile radius
15-mile radius
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is it called when a case falls off the Happy Path?
An Edge Case
A Done Case
An Urgent Case
A False Case
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What specifically happens to a job for it to get pushed to UDA?
Service Provider Rejected
Customer Requested Manual Assistance
Job was attempted but not completed
No service providers have digitally accepted the job within 8-12 minutes.
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is the timeframe for a provider to receive and accept a job?
8-12 minutes
10-15 minutes
20-30 minutes
5-10 minutes
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Who are the first providers programmed to receive our signal for a job?
Digital providers
Rejected Providers
Preferred Providers
Helpful Providers
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
True or False:
Our signal reaches out to all service providers in the 20-mile radius at the same time. True or False?
True
False
Answer explanation
Our signal is programmed to reach out to our in-network providers in a specific order.
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