LUX DAY 6
Authored by AMariel Ronquillo
Professional Development
Professional Development
Used 31+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the order is delivered by DHL, customer will receive a SMS or an email
from them directly for tracking details, or for more delivery options.
TRUE
FALSE
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is ODD?
On Delivery Demand - is customer controlled after the shipment is within the DHL network
On Delivery Demand - This gives the customer a choice of delivery options whilst their shipment is in transit,
prior to the first delivery attempt.
A and B
None of the above
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the following icon represent ?
Authorized DHL to leave the shipment with a neighbor , concierge or guard in your absence.
Authorized DHL to leave the shipment anywhere.
A and B
None of the above.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
RAWB stands for
Return Airwaybill
Reroute Airway
Rearrange Airwaybill
Release Airwaybill
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
UPS Return Handling : Which tab should we input the description of goods ?
Package Merchandise Description
Package Declared Value
Packaging Type
Package Dimension
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Always remember to input the new RAWB number (shows on the confirmation page) in the _____ ____.
Order Lines
Order Note
Audit Note
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When is watchfinder established?
2021
2002
2001
2011
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