English for call centers
Authored by Ana Dávila
English
Professional Development
Used 21+ times
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32 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Waht is a " break room"
intendet for general emplyee usage
a place where new visitors to a building stop first
a place where emplyees can socialize or eat
a large room where meetings take place
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Waht is a " common area"
a large room where meetings take place
the department responsible for the safety of the employees
a place with an employee's desk and computer
intended for general employee usage
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Waht is a " conference room"
a large room for socializing
a place where visitors can wait
a large room for meetings
a room to party
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Waht is a " reception" ?
a place where new visitors to a building stop first
intended for general emplyee usage
a desk
a person who transfers calls to the correct department
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Waht is " security"
a person that is in charge of the savety of the building
a person in charge of protecting a person's life
a department in charge for the safety of the bulding
a company with a lot of camaras
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Waht is a " work station" ?
a place where people park their cars for work
it's a special bus station
a place with an employee's desk and computer
a place with an employee's locker
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A(n) _____ gives employees privacy in their work
open plan
desk
screen
cubicle
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