TGCS Week 1 Pop Quiz
Authored by Sandrene McGhie-Flemmings
Professional Development
Professional Development
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16 questions
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1.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What is the fastest growing distribution method?
Independent Agents
Retail
Internet
Brokers
2.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What option describes the coverages listed in 25/50/25?
Property Damage/Total Claim Payout/Bodily Injury
Bodily Injury per person/Bodily Injury max per accident/Property Damage max per accident
Bodily Injury per accident/Bodily Injury per driver/property Damage per vehicle
Bodily Injury/Total Claim Payout/Property Damage
3.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Generally speaking, how many days does a customer have to renew their policy once it has expired?
90
60
70
7
4.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
Which field in Spectrum would you reference to view what the current amount due is?
Next Payment
Current Payment Amount
Payment/Credits
Payoff Due
5.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What is the third step in the call flow process?
Restate
Wrap-Up
Offer Options
Caller Verification
6.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What are the 3 components of the insurance mechanism?
Risk, Transfer, Pooling
Customer Service, Underwriting, Claims
Avoid, Reduce, Transfer
Applications, Endorsements. Accidents
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
What type of coverage protects the insured's vehicle in the event of a hailstorm?
Comprehensive
Collison
Property Damage
Roadside Assistance
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