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Supply Chain Performance to Customer Outcomes

Authored by Jay Intia

Business

1st - 3rd Grade

Used 1+ times

Supply Chain Performance to Customer Outcomes
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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is the two performance measure of supply chain management.

Financial

and

Non-Financial

Quantitative

and

Qualitative

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It refers to the cycle time, inventory level, resource utilization and customer service level.

Financial

Non Financial

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the vital parts of customer satisfaction?

Discount

and

Service

Price

and

Delivery

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Factors affecting customer satisfaction except:

Hotel Facilities

Cycle Time

Attitude

Technology

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In current trends, Hospitality industry meet the customer satisfaction EXCEPT;

Updated government regulation

Safety and Hygiene

Resource Utilization

Flexible booking policy

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