KB Scavenger Hunt
Authored by Pam Vazquez
Professional Development
Professional Development
Used 18+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
I'm going on vacation for the weekend and I wouldn't like to receive orders during those days, can you help me?
MX | Account Settings | Reactivation Request [Tier 3]
MX | Account Settings | Temporary Deactivation Request [Tier 3]
MX | Account Settings | Store Status [Tier 3]
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
"I prepared 10 dishes as you said and the photographer never arrived! That's so unprofessional"
MX | Account Settings | Photoshoot Inquiries [Tier 3]
MX | Account Settings | Menu [Tier 3]
MX | Account Management | Activations and Onboarding Inquiries [Tier 3]
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
" I need my wife to be able to see the orders and payments in the Merchant portal, can you help me?'
MX | Merchant Portal | Insights Tab [Tier 3]
MX | Merchant Portal l Cx Feedback Tab [Tier 3]
MX | Troubleshooting | Merchant Portal Permission Issues [Tier 3]
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
"I changed the design of my logo and I want the new logo to appear on DoorDash.com"
MX | Tools | Miscellaneous / Providing Information [Tier 3]
MX | Account Settings | Logo Editor [Tier 3]
MX | Merchant Portal | Tools Overview [Tier 3]
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
"I checked yesterday's deposit and I think I'm missing some money, could you break it down for me?
MX | Banking & Payments | Account and Order Level Reimbursements [Tier 3]
MX | Banking & Payments | Request to Update Bank Account [Tier 3]
MX | Banking & Payments | Discrepancies [Tier 3]
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
"I don't like feeling pressured about the Dasher arriving, some food requires extra time to prepare!"
Update Prep Time: MX | Account Settings | Update Prep Time [Tier 3]
MX | Troubleshooting | Point of Sale [Tier 3]
MX | Account Settings | Updating Store Hours [Tier 3]
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
"I'm not happy with DoorDash at all, I checked the plans available in the Merchant Portal and I don't feel comfortable with any of them, either personalize one for my store or I want to be off the platform!"
MX | Account Management | Franchise Opt-in/Opt-out Request [Tier 3]
MX | Account Management | Permanent Deactivation Request [Tier 3]
MX | Company Inquiry | COVID-19 Financial Plan and Reactivation [Tier 3]
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