Chapter 12

The designing of a hotel’s HVAC system would be considered which type of activity?

Replacement of filters in a hotel’s HVAC system would be considered which type of activity?

An effective HVAC system in a hotel provides comfortable air temperatures and it

Keeping careful track of exactly when air filters have been changed in guest room heating and cooling units is an example of which maintenance activity?

In general FF&E reserves in a hotel should average what percent of a hotel’s gross revenue?

At what age will a hotel building first need minor renovation as well as refurbishment?

What is the title typically given to the individual responsible for the administration of a hotel’s property operations and maintenance (POM) department?

Which task would NOT typically be assigned to an individual employed as a maintenance assistant in a hotel?

A hotel purchases a highly complex piece of operating equipment. What is the GM’s role regarding employee training for the use of this piece of equipment?

Which types of tasks performed by a POM department involve the customary care of the hotel facility?