DOT REGULATIONS
Authored by Rodrigo Bravatti
Professional Development
KG
Used 26+ times
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9 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What should we always remember when sharing pricing for a quote?
PRICE INCLUDES TAXES AND FEES
PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE
PRICE IS PER PERSON
TYPE OF FARE
ALL OF THE ABOVE
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are the main features and benefits on booking flights through us?
BNPL
CANCELLING AND REBOOKING
ASSURANCE OF ARRIVAL
GETTING REFUNDABLE FARES
ALL OF THE ABOVE
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
When sharing a quote for an existing booking. What should we include in the offering when applicable?
Transfers
Hotels
Meals
Shore Excursions
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
On which tool can we find if hotels and transfers are available?
SAT
SABRE
Amadeus
AS400
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What should be confirmed when booking flights?
Date of Birth
Favorite Restaurant
Spelling of complete names for each guest
Cats or dogs?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Who should spell the guest's names?
I should do it
The guest should do it
The TP should do it
As long as the process is done, anyone can do it
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can we ask for the airport code to our caller?
YES
NO
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