om new
Authored by Omnia Ahmed
Other
University
Used 6+ times
AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Which is missing from the following normal cycle
Wo Request – Check Compo - …………. – Allow assign cpe
a. Call back to crm
b. Wo problem
c. Network Activation
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
2- TE Problem SLA is
a.5 working Days
b. 7 working days
c. 3 Working days
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
3-In which status We Configure service on system
a- Network activation configuration
b. Call back to crm
c. Check compo
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
4-In case there is a problem happened during the “OM” normal cycle, the SLA wil be calculated from :
a- Order creation
b. Last TT
c. The next activity after solving the problem
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
5-SLA will be calculated hourly not from the next day
a- True
b. False
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Microsoft
or continue with
%20(1).png)
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
