total quality management
Authored by Kanwar Pal
Other
University
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20 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Total Quality Management Focuses on
Employee
Customer
Both (a) & (b)
None of the Above
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
TQM & ISO both focuses on
Customer
Employee
Supplier
All of the above
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
While setting Quality objective, ________ to be considered.
Customer need
Organizational need
Supplier need
Worker need
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is ISO?
Indian organization for standard
Internal organization for standard
International organization for standard
None of the above
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Quality is a problem because
Workers don’t do the job
It is expensive to control
All processes have some variation
Management do not fund projects
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which one of followings is NOT included as the Three Key Performance Criteria?
Quality
Cost
Time
Materials
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Where was Total Quality Management first developed?
USA
UK
Japan
Korea
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