4th Form POB- Conflict

A conflict is an active

A conflict can only be between two individuals

Managers have a role to play in Conflict Management

Work Environment, rate of pay and job security are all

The following happens when conflict is resolved, except:

The following happens when conflict is unresolved , except:

The second step in the grievance procedure when there is a disciplinary matter is to "investigate the facts of the case"

The use of a skeleton staff, mainly management in an effort to continue work as normal is called (a)   .

When workers only complete the tasks which are clearly set out in their job descriptions or condition of employment, this is called (a)   .

The conflict resolution strategy where the third party offers solutions upon which the parties can decide to accept or reject.

(a)