tourism marketing
Authored by MARK BAUTISTA
Professional Development
1st Grade
Used 36+ times
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41 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
. For a company, it is important not only to build systems, but ensure that the systems comply to the customers and give excellent experience to customers.
true
false
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
interactive marketing is the most common type of marketing which we, as customers, encounter in the market.
true
false
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Marketing from the company to the employees
interactive marketing
internal marketing
external marketing
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Marketing between the customers and the employees
external marketing
interactive marketing
internal marketing
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Marketing from the company to the customers
external marketing
internal marketing
interactive marketing
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
The company to customer interaction is also known as the “moment of truth” or “critical incidents”
true
false
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Strategic service management (SSM) is a business strategy that aims to optimize the post-sales service that a company provides, by synchronizing service parts and resources forecasting, service partners, workforce technicians, and service pricing
true
false
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