Telephone
Authored by Debra Hardstaff
English
Professional Development
Used 30+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
How do you answer the phone?
Hello. How can I help you?
Hi. What do you want?
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can I _______ your name please?
give
asked
have
Answer explanation
give = donner
asked = a demandé
have = avoir
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
___ you know your client number?
Are
Do
Is
Can
Answer explanation
Are you = êtes vous
Do you = est-ce-que vous
Is he/she/it = est-il
Can you = pourriez-vous
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can you give me your ___________ _________ please?
telephone number
number telephone
number phone
calling number
5.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Fill in the gap.
(a) did this problem start?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When did the problem start?
tomorrow
yesterday
in 2 days
next week
Answer explanation
Tomorrow = demain
Yesterday = hier
in 2 days = dans 2 jours
next week = la semaine prochaine
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Can I speak to Kate Jones please?
I'll put you through to her.
I'll transfer you to him.
I'll pass you to her.
I'll pass him to you.
Answer explanation
Kate = her
I'll pass him to you = je lui transfert à vous
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